How often The business environment is asked
Where it was asked
What costs marks here
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The questions
Oct/Nov 2018, Q211 mark · multiple choice
Read the following case scenario: In 2012, Tsogo Sun Gaming and Southern Sun announced that they would consolidate their operating divisions under one name. Southern Sun, which had previously been the umbrella brand for Tsogo Sun's hotel division, and Tsogo Sun Gaming, the group's casino and entertainment division, were incorporated into the Tsogo Sun brand, unifying the company under one name and the 'Sunburst' logo. Based on this scenario, Tsogo Sun's reputation is an example of which of the following in relation to the company?
Oct/Nov 2018, Q221 mark · multiple choice
Continuing with the Tsogo Sun case scenario described above, note that South Africa has experienced dramatic increases in the fuel price in recent years, which has had a knock-on effect on the prices of food and other commodities. Identify which environment this development forms part of, and what type of influence it has on a business such as Tsogo Sun, by completing the statement: 'This development forms part of the ________ environment and has a/an ________ influence on a business such as Tsogo Sun.'
Oct/Nov 2018, Q231 mark · multiple choice
Complete the following statement about business environments: 'The current labour laws and the Employment Equity Act 55 of 1998 are examples of variables in the ________ environment that ________ have an influence on the business and the management of businesses.'
Oct/Nov 2018, Q241 mark · multiple choice
Identify which environment is being described in the following statement: 'In the ________ environment, management identifies, assesses, and takes advantage of opportunities in the market, and develops and adapts its strategies to meet competition.'
Oct/Nov 2018, Q251 mark · multiple choice
Airlines are starting to appoint more female pilots, something that was unheard of a mere decade ago. This change refers to a shift in which environment? Complete the statement: 'This refers to a change in the ________ environment.'
Oct/Nov 2018, Q261 mark · multiple choice
Airlines know that if there is a global shortage of fuel, their ticket prices have to increase to accommodate the higher price they will pay for the fuel. Which characteristic of the business environment is being illustrated by this example?
Oct/Nov 2018, Q271 mark · multiple choice
Complete the following statement: 'The ability to combine resources, people and processes is known as ________, which is part of the ________ environment.'
May/Jun 2017, Q211 mark · multiple choice
A short case study explains that since its inception, the commercial airline industry (with its full-service business model) has found it difficult to survive and grow in a highly dynamic business environment. Among the major challenges have been continually changing aircraft technology, sharply rising capital outlay needed to acquire top-of-the-range aircraft, and shifting government priorities - all of which have repeatedly forced commercial airlines to adjust to a dynamic environment in which politics plays a significant role. This case study is used for questions 21 and 22. Based on the airline case study, the changing aircraft technology that affects the commercial airline industry is described as a variable operating within a certain environment, and this environment in turn forms part of a broader environment. Select the option that correctly completes both blanks: economic/market; economic/macro; technological/market; or technological/macro.
May/Jun 2017, Q221 mark · multiple choice
A short case study explains that since its inception, the commercial airline industry (with its full-service business model) has found it difficult to survive and grow in a highly dynamic business environment. Among the major challenges have been continually changing aircraft technology, sharply rising capital outlay needed to acquire top-of-the-range aircraft, and shifting government priorities - all of which have repeatedly forced commercial airlines to adjust to a dynamic environment in which politics plays a significant role. This case study is used for questions 21 and 22. Still referring to the airline case study, an airline's reputation is best described as an example of which of the following aspects of the business: a tangible resource, an intangible resource, an organisational capability, or a physical resource?
May/Jun 2017, Q231 mark · multiple choice
A short case study explains that since its inception, the commercial airline industry (with its full-service business model) has found it difficult to survive and grow in a highly dynamic business environment. Among the major challenges have been continually changing aircraft technology, sharply rising capital outlay needed to acquire top-of-the-range aircraft, and shifting government priorities - all of which have repeatedly forced commercial airlines to adjust to a dynamic environment in which politics plays a significant role. This case study is used for questions 21 and 22. Which one of the following statements about business organisations is INCORRECT: that society depends on business organisations for most of the products and services it needs; that business organisations are generally self-sufficient and autonomous; that business organisations and society are mutually dependent on one another; or that business organisations obtain resources from the society and environment in which they operate?
May/Jun 2017, Q241 mark · multiple choice
A short case study explains that since its inception, the commercial airline industry (with its full-service business model) has found it difficult to survive and grow in a highly dynamic business environment. Among the major challenges have been continually changing aircraft technology, sharply rising capital outlay needed to acquire top-of-the-range aircraft, and shifting government priorities - all of which have repeatedly forced commercial airlines to adjust to a dynamic environment in which politics plays a significant role. This case study is used for questions 21 and 22. Current labour legislation together with the Employment Equity Act 55 of 1998 are examples of variables found in a particular environment, and this environment is said to have either a direct or an indirect influence on a business and its management. Choose the option that correctly names the environment and the type of influence: institutional/governmental with a direct influence; institutional/governmental with an indirect influence; social with a direct influence; or social with an indirect influence.
May/Jun 2017, Q251 mark · multiple choice
A short case study explains that since its inception, the commercial airline industry (with its full-service business model) has found it difficult to survive and grow in a highly dynamic business environment. Among the major challenges have been continually changing aircraft technology, sharply rising capital outlay needed to acquire top-of-the-range aircraft, and shifting government priorities - all of which have repeatedly forced commercial airlines to adjust to a dynamic environment in which politics plays a significant role. This case study is used for questions 21 and 22. Consider the statement: 'Consumers are given the assurance that their interest will receive attention from government and related parties.' Which right of the consumer does this statement describe: the right to freedom, the right to be heard, the right to be informed, or the right to safety?
May/Jun 2017, Q261 mark · multiple choice
A short case study explains that since its inception, the commercial airline industry (with its full-service business model) has found it difficult to survive and grow in a highly dynamic business environment. Among the major challenges have been continually changing aircraft technology, sharply rising capital outlay needed to acquire top-of-the-range aircraft, and shifting government priorities - all of which have repeatedly forced commercial airlines to adjust to a dynamic environment in which politics plays a significant role. This case study is used for questions 21 and 22. Airlines have begun appointing more female pilots, a trend that would have been unheard of just a decade ago. This shift reflects a change in which environment of the business: the micro-environment, the market environment, the macro-environment, or the consumer environment?
May/Jun 2017, Q271 mark · multiple choice
A short case study explains that since its inception, the commercial airline industry (with its full-service business model) has found it difficult to survive and grow in a highly dynamic business environment. Among the major challenges have been continually changing aircraft technology, sharply rising capital outlay needed to acquire top-of-the-range aircraft, and shifting government priorities - all of which have repeatedly forced commercial airlines to adjust to a dynamic environment in which politics plays a significant role. This case study is used for questions 21 and 22. Which one of the following factors is NOT part of a business's micro-environment: competitive strategy, enterprise resources, marketing opportunities, or public relations policy?
Oct/Nov 2015, Q211 mark · multiple choice
Christopher owns a large bicycle store and is planning his first business trip abroad, travelling to Italy to source new suppliers. Since it is his first trip overseas, he decides to use the travel agency that owns the space next to his store. This travel agency books his flight with Emirates airline and also arranges his hotel. Identify what the travel agency represents, and which part of Emirates' environment it forms part of, from the following combinations: (1) supplier, international; (2) intermediary, market; (3) retailer, market; (4) agent, market.
Oct/Nov 2015, Q221 mark · multiple choice
Kulula.com competes against several rivals, including Mango and FlySafair. In which environment would these competitors be found?
Oct/Nov 2015, Q231 mark · multiple choice
During difficult economic times, consumers are spending less money on holidays, while a trend towards spending more on affordable entertainment can be observed. Consumer lifestyles, habits and values form part of which environment?
Oct/Nov 2015, Q241 mark · multiple choice
Which concept is represented specifically by consumers' personal disposable income?
Oct/Nov 2015, Q251 mark · multiple choice
Consider the following case scenario: Johnson & Johnson (J&J) may be best known for its baby care products and the Band-Aid strip, but simplifying problems is the essence of its innovation and the secret behind it being one of the most admired international companies after 123 years of existence. Based on this, the J&J brand can be classified as which type of resource?
Oct/Nov 2015, Q261 mark · multiple choice
Referring to the same Johnson & Johnson (J&J) case scenario - where J&J is known for its baby care products and the Band-Aid strip, and has been one of the most admired international companies for 123 years - to produce the Band-Aid strip, J&J requires certain resources such as machinery, computers and warehouses. How would these resources be classified?
Oct/Nov 2015, Q271 mark · multiple choice
What does the most elementary form of environmental scanning involve?
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