MNB1601 May/Jun 2015 exam paper — questions

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  1. Question 1 · Operations management · 1 marks

    Consider the following four items and decide which one would most likely be produced through a jobbing process: (1) a bridge, (2) Nissan Tiida cars, (3) petrol, or (4) wedding invitations. Choose the option that best fits a jobbing process situation.Show the full question
  2. Question 2 · Operations management · 1 marks

    Read the extract taken from case study 11, 'South Africa's global businesses – an untold story': Steinhoff's logistics revenue comes from Africa through Unitrans Freight, which provides specialised distribution and warehousing to the mining, manufacturing, industrial and allied sectors of the southern African economy (note that the Unitrans Group itself was sold to South Africa's JD Group in 2011). Steinhoff also operates Unitrans Fuel and Chemical, a specialised transportation and fuel logistics service to the petrochemical and gas industries of South Africa. Given that Unitrans Fuel and Chemical services these industries in Southern Africa, identify which positive result it would achieve if it were able to deliver fuel wherever it is needed quickly.Show the full question
  3. Question 3 · Operations management · 1 marks

    Using the same extract from case study 11 on Steinhoff described above, note that Steinhoff's competitive advantage stems from locating its factories in low-cost countries such as Poland. By operating cost-effectively in this way, determine which one positive result Steinhoff will achieve.Show the full question
  4. Question 4 · Operations management · 1 marks

    Q Couriers delivers hundreds of packages daily, and quality is central to its service delivery to clients. To carry out proper quality planning and control, Q Couriers must define quality characteristics that relate directly to the design specifications of its courier service. Identify which one of the following is such a quality characteristic.Show the full question
  5. Question 5 · Operations management · 1 marks

    When the current performance of the operations function is measured against the theoretical maximum achievable performance standard, identify which type of performance standard is being applied.Show the full question
  6. Question 6 · Operations management · 1 marks

    Swatch watches are sold through retail stores such as Edgars. Identify the correct classification for these retail stores.Show the full question
  7. Question 7 · Operations management · 1 marks

    Tebogo owns his own shoe label, Kiatu. His transformation process requires several inputs so that he can deliver an output. Identify which one of the following would NOT count as an input for Tebogo's Kiatu shoe label: leather material forming the shoe's upper part, Tebogo's loyal and trusted customers, the skilled workers Tebogo has appointed to produce the shoes, or Tebogo's operations design that he will use at his plant.Show the full question
  8. Question 8 · Operations management · 1 marks

    Casper is a medical doctor practising in the Northern suburbs of Durban. He examines only one patient at a time in his consultation room while the other patients wait in the waiting room. Identify which operations management concept this scenario illustrates regarding tasks.Show the full question
  9. Question 9 · Operations management · 1 marks

    Identify which one of the following scenarios is an example of a Kaizen improvement: Volkswagen continuously making small changes to its production process, Renault comparing its performance standards to those of Fiat, Hyundai making large-scale changes to its operations process, or Toyota comparing its 2012 performance to previous performance figures.Show the full question
  10. Question 10 · Operations management · 1 marks

    An Airbus A320 jet carrying 200 passengers experienced an emergency in which the pilot fought to prevent a crash because the aircraft would not turn left no matter what the pilot tried. After a high-speed emergency landing, it was discovered that engineers had failed to reactivate four of the five spoilers on the right wing. Identify what type of failure occurred in this situation.Show the full question
  11. Question 11 · Operations management · 1 marks

    Luzy is the new operational manager for iFlex International, a company supplying surgical elastic bands to hospitals in Gauteng. Because the bands have a limited shelf life, Luzy must plan iFlex's stock levels very carefully, and she uses the moving-average demand-forecasting technique. Her 2015 figures are as follows: January 2015 actual demand was 510; February 2015 actual demand was 560; March 2015 actual demand was 550; April 2015 actual demand was 570 with a forecast demand of 540; May 2015 actual demand was 610 with a forecast demand of 560; and June 2015 had no actual demand recorded yet, with a forecast demand of 580. Using this data, calculate what the three-month moving average would be for May 2015.Show the full question
  12. Question 12 · Operations management · 1 marks

    During registration periods, Unisa often employs additional contract workers to help permanent staff members cope with high student enquiry volumes. Once registration is complete, these contract workers are either rotated to other functional areas or their contracts expire. Identify which type of capacity plan is used to accommodate such variations in demand.Show the full question
  13. Question 13 · Operations management · 1 marks

    Empire Cars (Pty) Ltd manufactures a line of affordable motor vehicles. Its most popular model, the Van OLZ, runs on one of the busiest assembly lines in the plant, producing 500 motor vehicles a week. Identify which type of layout this process would have.Show the full question
  14. Question 14 · Operations management · 1 marks

    Identify which of the following represents the last stage in the design of products and services.Show the full question
  15. Question 15 · Human resource management · 1 marks

    This entry combines fourteen independent one-mark multiple-choice items on Human Resource Management. Two short case-study extracts are shared by groups of items: items 15 and 16 relate to case study 7, 'Air Traffic Operations Excellence', and items 22 to 24 relate to a case study about Vusi, the HR manager at Examplify. The remaining items (17, 18, 19, 20, 21, 25, 26, 27 and 28) are each self-contained scenarios or definitions. Each item requires you to choose the single correct option. According to the extract from case study 7, 'Air Traffic Operations Excellence', of the 1300 fatal plane crashes worldwide involving large commercial aircraft between 1950 and 2009, the primary causes were pilot error (60%), mechanical failure (22%), weather (12%) and sabotage (9%). Since 60% of these fatal crashes were mainly caused by human error, and pilots must complete a number of hours of simulator training - during which they practise their flight skills under the guidance of an instructor - before they may begin their duties, which type of development does this simulator training represent?Show the full question
  16. Question 16 · Human resource management · 1 marks

    This entry combines fourteen independent one-mark multiple-choice items on Human Resource Management. Two short case-study extracts are shared by groups of items: items 15 and 16 relate to case study 7, 'Air Traffic Operations Excellence', and items 22 to 24 relate to a case study about Vusi, the HR manager at Examplify. The remaining items (17, 18, 19, 20, 21, 25, 26, 27 and 28) are each self-contained scenarios or definitions. Each item requires you to choose the single correct option. Still referring to case study 7, 'Air Traffic Operations Excellence', one of the biggest priorities for an airline is to identify and eliminate human factors, which means pilots undergo strict screening when applying for positions. Which one of the following activities is carried out during psychological testing of pilot applicants?Show the full question
  17. Question 17 · Human resource management · 1 marks

    This entry combines fourteen independent one-mark multiple-choice items on Human Resource Management. Two short case-study extracts are shared by groups of items: items 15 and 16 relate to case study 7, 'Air Traffic Operations Excellence', and items 22 to 24 relate to a case study about Vusi, the HR manager at Examplify. The remaining items (17, 18, 19, 20, 21, 25, 26, 27 and 28) are each self-contained scenarios or definitions. Each item requires you to choose the single correct option. Which term describes a person's belief in their own capacity to perform a specific task in order to reach a specific goal?Show the full question
  18. Question 18 · Human resource management · 1 marks

    This entry combines fourteen independent one-mark multiple-choice items on Human Resource Management. Two short case-study extracts are shared by groups of items: items 15 and 16 relate to case study 7, 'Air Traffic Operations Excellence', and items 22 to 24 relate to a case study about Vusi, the HR manager at Examplify. The remaining items (17, 18, 19, 20, 21, 25, 26, 27 and 28) are each self-contained scenarios or definitions. Each item requires you to choose the single correct option. The Human Resource (HR) manager of a travel company wants to find out what Reservation Managers at other companies are paid by way of compensation. To obtain this information the HR manager must carry out a certain exercise, which forms the first step in deciding on compensation. Which combination correctly completes the sentence: the HR manager must do a __________ to obtain this information, and this is part of a(n) __________, which is the first step in deciding on compensation?Show the full question
  19. Question 19 · Human resource management · 1 marks

    This entry combines fourteen independent one-mark multiple-choice items on Human Resource Management. Two short case-study extracts are shared by groups of items: items 15 and 16 relate to case study 7, 'Air Traffic Operations Excellence', and items 22 to 24 relate to a case study about Vusi, the HR manager at Examplify. The remaining items (17, 18, 19, 20, 21, 25, 26, 27 and 28) are each self-contained scenarios or definitions. Each item requires you to choose the single correct option. Match each motivational strategy listed in Column A with its correct description or example in Column B. Column A lists: (a) job rotation, (b) job enlargement, (c) job enrichment. Column B lists: (i) Siemens helps its engineers to extend their capabilities by providing opportunities to expand their duties and responsibilities; (ii) some Siemens employees find the varied nature of their work motivating because they get to try different roles; (iii) some Siemens staff thrive on the problem-solving aspect of their roles and respond well to challenges. Which option correctly pairs each motivational strategy with its matching description?Show the full question
  20. Question 20 · Human resource management · 1 marks

    This entry combines fourteen independent one-mark multiple-choice items on Human Resource Management. Two short case-study extracts are shared by groups of items: items 15 and 16 relate to case study 7, 'Air Traffic Operations Excellence', and items 22 to 24 relate to a case study about Vusi, the HR manager at Examplify. The remaining items (17, 18, 19, 20, 21, 25, 26, 27 and 28) are each self-contained scenarios or definitions. Each item requires you to choose the single correct option. According to Equity theory and organisational justice, organisational justice is made up of three components. Which one of the following is NOT one of these components of organisational justice?Show the full question
  21. Question 21 · Human resource management · 1 marks

    This entry combines fourteen independent one-mark multiple-choice items on Human Resource Management. Two short case-study extracts are shared by groups of items: items 15 and 16 relate to case study 7, 'Air Traffic Operations Excellence', and items 22 to 24 relate to a case study about Vusi, the HR manager at Examplify. The remaining items (17, 18, 19, 20, 21, 25, 26, 27 and 28) are each self-contained scenarios or definitions. Each item requires you to choose the single correct option. Bendy is the secretary of the CEO of AirTram Freight. She enjoys being recognised by AirTram Freight's employees, and everyone is aware of her importance, since employees who are not in her good books will struggle to get anywhere with the CEO. Status is one of Bendy's biggest motivators. According to Herzberg's two-factor model, status is classified as a __________ factor. Which word correctly completes the sentence?Show the full question
  22. Question 22 · Human resource management · 1 marks

    This entry combines fourteen independent one-mark multiple-choice items on Human Resource Management. Two short case-study extracts are shared by groups of items: items 15 and 16 relate to case study 7, 'Air Traffic Operations Excellence', and items 22 to 24 relate to a case study about Vusi, the HR manager at Examplify. The remaining items (17, 18, 19, 20, 21, 25, 26, 27 and 28) are each self-contained scenarios or definitions. Each item requires you to choose the single correct option. Vusi is the HR manager at Examplify. His supervisor tells him that the company needs a new receptionist and asks him for recommendations. Vusi immediately calls his friend, Naledi, for her CV, knowing she is urgently looking for a job. Naledi is shortlisted within three days and invited for a short interview. Before Examplify offers her the position, Naledi also has to complete a personality test, since this is part of Examplify's recruitment and selection process. After the assessment, Naledi is offered the job and starts as the new receptionist the following month. Which one of the following recruitment methods did Examplify use to appoint the new receptionist?Show the full question
  23. Question 23 · Human resource management · 1 marks

    This entry combines fourteen independent one-mark multiple-choice items on Human Resource Management. Two short case-study extracts are shared by groups of items: items 15 and 16 relate to case study 7, 'Air Traffic Operations Excellence', and items 22 to 24 relate to a case study about Vusi, the HR manager at Examplify. The remaining items (17, 18, 19, 20, 21, 25, 26, 27 and 28) are each self-contained scenarios or definitions. Each item requires you to choose the single correct option. Referring to the same scenario, in which Vusi, the HR manager at Examplify, recommends his friend Naledi for the receptionist post and she is shortlisted and interviewed before completing a personality test and being appointed, during which one of the following phases of the selection process did Naledi's interview take place?Show the full question
  24. Question 24 · Human resource management · 1 marks

    This entry combines fourteen independent one-mark multiple-choice items on Human Resource Management. Two short case-study extracts are shared by groups of items: items 15 and 16 relate to case study 7, 'Air Traffic Operations Excellence', and items 22 to 24 relate to a case study about Vusi, the HR manager at Examplify. The remaining items (17, 18, 19, 20, 21, 25, 26, 27 and 28) are each self-contained scenarios or definitions. Each item requires you to choose the single correct option. Still referring to Naledi's appointment as receptionist at Examplify, the personality test she had to complete forms part of which phase of the selection process?Show the full question
  25. Question 25 · Human resource management · 1 marks

    This entry combines fourteen independent one-mark multiple-choice items on Human Resource Management. Two short case-study extracts are shared by groups of items: items 15 and 16 relate to case study 7, 'Air Traffic Operations Excellence', and items 22 to 24 relate to a case study about Vusi, the HR manager at Examplify. The remaining items (17, 18, 19, 20, 21, 25, 26, 27 and 28) are each self-contained scenarios or definitions. Each item requires you to choose the single correct option. Edcon offers a performance reward incentive that is based on both the individual employee's performance and the performance of the Group as a whole. This is an example of which type of compensation?Show the full question
  26. Question 26 · Human resource management · 1 marks

    This entry combines fourteen independent one-mark multiple-choice items on Human Resource Management. Two short case-study extracts are shared by groups of items: items 15 and 16 relate to case study 7, 'Air Traffic Operations Excellence', and items 22 to 24 relate to a case study about Vusi, the HR manager at Examplify. The remaining items (17, 18, 19, 20, 21, 25, 26, 27 and 28) are each self-contained scenarios or definitions. Each item requires you to choose the single correct option. During 2014, SANParks appointed a new CEO, Mr Fundisile Mketeni. Mr Mketeni needed to possess certain personal qualifications in order to be able to perform the duties and responsibilities set out in the job description. What is this concept - the personal qualifications needed to perform the duties depicted in the job description - known as?Show the full question
  27. Question 27 · Human resource management · 1 marks

    This entry combines fourteen independent one-mark multiple-choice items on Human Resource Management. Two short case-study extracts are shared by groups of items: items 15 and 16 relate to case study 7, 'Air Traffic Operations Excellence', and items 22 to 24 relate to a case study about Vusi, the HR manager at Examplify. The remaining items (17, 18, 19, 20, 21, 25, 26, 27 and 28) are each self-contained scenarios or definitions. Each item requires you to choose the single correct option. Which one of the following terms is also known as performance appraisal?Show the full question
  28. Question 28 · Human resource management · 1 marks

    This entry combines fourteen independent one-mark multiple-choice items on Human Resource Management. Two short case-study extracts are shared by groups of items: items 15 and 16 relate to case study 7, 'Air Traffic Operations Excellence', and items 22 to 24 relate to a case study about Vusi, the HR manager at Examplify. The remaining items (17, 18, 19, 20, 21, 25, 26, 27 and 28) are each self-contained scenarios or definitions. Each item requires you to choose the single correct option. When Peter conducts regular forecasts of the quantity and quality of Mediwise sales representatives that will be needed in the future, which of the following questions should he consider: (a) will employees be readily available; (b) will there be a recession or growth; (c) what tasks are performed by the sales representatives; (d) will there be new developments in the business? Choose the combination of questions Peter should consider.Show the full question
  29. Question 29 · Marketing management · 1 marks

    A young man called Joey watches a television advertisement for Heineken beer. He interprets the advert as suggesting that drinking Heineken demonstrates masculinity, and as a result he goes to the liquor store to buy a six-pack of the beer. Which one of the following individual factors of consumer behaviour is influencing Joey's behaviour?Show the full question
  30. Question 30 · Marketing management · 1 marks

    Read the following extract taken from case study 11, 'South Africa's global businesses – an untold story': during a particular period, Richemont's tobacco interests contributed 75% of the company's profits, showing how important it is for the group to diversify its business interests. This also shows that cigarette sales are mostly inelastic and are insulated from the ups and downs of the international economy as well as from the worldwide campaign to ban tobacco-related products. Based on this, to establish that cigarette sales are mostly inelastic and insulated from the vagaries of the international economy, Richemont would have carried out a certain type of research, which is a type of another kind of research (fill in the two blanks).Show the full question
  31. Question 31 · Marketing management · 1 marks

    Richemont decided to research the smoking habits of South Africans by conducting a survey. At which step of the research process would they reach the conclusion that South Africans keep smoking even when their discretionary income falls, thereby confirming earlier findings that cigarette sales are inelastic?Show the full question
  32. Question 32 · Marketing management · 1 marks

    KFC operates within the quick service restaurant industry, meaning customers no longer need to sit down to eat breakfast the way they would at Wimpy. Instead, customers can now get breakfast on the go through convenient drive-thrus. KFC differentiates its breakfast product from Wimpy's breakfast product on the basis of a particular differentiation factor. Which one is it?Show the full question
  33. Question 33 · Marketing management · 1 marks

    Brand loyalty and price sensitivity are factors used to determine a specific type of criteria for market segmentation. Which type of criteria is this?Show the full question
  34. Question 34 · Marketing management · 1 marks

    Only a limited number of intermediaries hold the right to sell Jimmy Choo shoes within a specific geographical area, and these intermediaries agree not to stock competing shoe brands. What type of market coverage is being used to sell Jimmy Choo shoes?Show the full question
  35. Question 35 · Marketing management · 1 marks

    In its first week of operating, the low-cost airline Mango sold flights at a low price of R169 for a one-way ticket. Which pricing adaptation strategy did Mango use when launching its flights?Show the full question
  36. Question 36 · Marketing management · 1 marks

    SAB's soft drink division, Amalgamated Beverage Industries (ABI), is among the largest manufacturers and distributors of Coca-Cola brands in the southern hemisphere. SAB ensures close cooperation between ABI's marketing, operational, purchasing and other functions in pursuit of the business's mission and objectives. This reflects SAB's use of a particular principle that forms part of the marketing concept. Which principle is this?Show the full question
  37. Question 37 · Marketing management · 1 marks

    Within the consumer decision-making process, which phase involves consumers applying criteria such as price, quality, performance standards and aesthetic qualities in order to judge how well a product will satisfy their needs and fit their lifestyle?Show the full question
  38. Question 38 · Marketing management · 1 marks

    Shanelle enjoys shopping online, with Amazon.com being her favourite website because it allows her to purchase exclusive brands not available in South African stores. Which of the following marketing communication methods would be most effective for targeting consumers like Shanelle?Show the full question
  39. Question 39 · Marketing management · 1 marks

    SAB withdrew its advertisement titled 'Grootman of Laaitie? Vra vir die volle 750ml' (translated as 'Big man or Little Boy? Ask for the full 750ml') following public outcry over its message, with consumers complaining that it linked excessive drinking to masculinity. Within the structure of the advertising message, the wording 'Grootman of Laaitie?' (Big man or Little Boy) serves as a particular element. Which element is this?Show the full question
  40. Question 40 · Marketing management · 1 marks

    Lexus vehicles are advertised in prestigious magazines and sold through exclusive dealerships at a much higher price than the Toyota RAV4. This situation illustrates a particular marketing concept. Which one?Show the full question
  41. Question 41 · Marketing management · 1 marks

    Thandi, a dedicated beer drinker, recently travelled through Russia and now prefers the premium Russian beer over South African beer. Although she knows she cannot buy that beer in South Africa, she refuses to accept any substitute. Which phase of brand loyalty is she progressing through?Show the full question
  42. Question 42 · Marketing management · 1 marks

    During a specific phase of the integrated marketing strategy, the main objective is to create demand for the product. Which phase is this?Show the full question
  43. Question 43 · Financial management · 1 marks

    This block forms the Financial Management section of the multiple-choice paper. Candidates must use the supplied discounting-factor tables (present value factors for 5%, 10% and 15% over periods 1–6, and future value factors for the same rates and periods) wherever needed. Questions 47 to 50 relate to a scenario about Sarah, who owns a perfume shop where she designs perfumes according to client preferences and has just finalised her 2014 financial statements: fixed assets of R550 000; current assets consisting of cash of R50 000, inventory of R20 000 and debtors of R100 000; shareholder's capital of R100 000; total debt of R200 000; and current liabilities of R100 000. Questions 55 and 56 relate to an extract from case study 1, 'Sustainability – South African Breweries', listing key statistics for the South African liquor industry in 2009: 4,053 billion litres of alcoholic beverages were sold; R62,5 billion was the value of total liquor sales at off-premise prices; 51% of total liquor sales came from malt beer; R60 million is invested annually in corporate social responsibility; and R10,2 billion in tax was paid in 2009. Identify which pair of items represents the most common expenses accrued by businesses.Show the full question
  44. Question 44 · Financial management · 1 marks

    This block forms the Financial Management section of the multiple-choice paper. Candidates must use the supplied discounting-factor tables (present value factors for 5%, 10% and 15% over periods 1–6, and future value factors for the same rates and periods) wherever needed. Questions 47 to 50 relate to a scenario about Sarah, who owns a perfume shop where she designs perfumes according to client preferences and has just finalised her 2014 financial statements: fixed assets of R550 000; current assets consisting of cash of R50 000, inventory of R20 000 and debtors of R100 000; shareholder's capital of R100 000; total debt of R200 000; and current liabilities of R100 000. Questions 55 and 56 relate to an extract from case study 1, 'Sustainability – South African Breweries', listing key statistics for the South African liquor industry in 2009: 4,053 billion litres of alcoholic beverages were sold; R62,5 billion was the value of total liquor sales at off-premise prices; 51% of total liquor sales came from malt beer; R60 million is invested annually in corporate social responsibility; and R10,2 billion in tax was paid in 2009. Share capital is used by a business as a source of long-term financing. On the balance sheet, how would this share capital be classified?Show the full question
  45. Question 45 · Financial management · 1 marks

    This block forms the Financial Management section of the multiple-choice paper. Candidates must use the supplied discounting-factor tables (present value factors for 5%, 10% and 15% over periods 1–6, and future value factors for the same rates and periods) wherever needed. Questions 47 to 50 relate to a scenario about Sarah, who owns a perfume shop where she designs perfumes according to client preferences and has just finalised her 2014 financial statements: fixed assets of R550 000; current assets consisting of cash of R50 000, inventory of R20 000 and debtors of R100 000; shareholder's capital of R100 000; total debt of R200 000; and current liabilities of R100 000. Questions 55 and 56 relate to an extract from case study 1, 'Sustainability – South African Breweries', listing key statistics for the South African liquor industry in 2009: 4,053 billion litres of alcoholic beverages were sold; R62,5 billion was the value of total liquor sales at off-premise prices; 51% of total liquor sales came from malt beer; R60 million is invested annually in corporate social responsibility; and R10,2 billion in tax was paid in 2009. Manke has just been appointed the new CEO of Classic Wedding Photography Ltd. The company is struggling financially because many clients do not pay for their services in advance, only paying once they have received their wedding photos, resulting in an extremely high level of bad debt. Manke has decided to dramatically change the credit period: clients will now have to pay within a month of services being rendered, with an additional 10% discount offered if full payment is made in advance. Which aspect of the company's financial management does this change form part of?Show the full question
  46. Question 46 · Financial management · 1 marks

    This block forms the Financial Management section of the multiple-choice paper. Candidates must use the supplied discounting-factor tables (present value factors for 5%, 10% and 15% over periods 1–6, and future value factors for the same rates and periods) wherever needed. Questions 47 to 50 relate to a scenario about Sarah, who owns a perfume shop where she designs perfumes according to client preferences and has just finalised her 2014 financial statements: fixed assets of R550 000; current assets consisting of cash of R50 000, inventory of R20 000 and debtors of R100 000; shareholder's capital of R100 000; total debt of R200 000; and current liabilities of R100 000. Questions 55 and 56 relate to an extract from case study 1, 'Sustainability – South African Breweries', listing key statistics for the South African liquor industry in 2009: 4,053 billion litres of alcoholic beverages were sold; R62,5 billion was the value of total liquor sales at off-premise prices; 51% of total liquor sales came from malt beer; R60 million is invested annually in corporate social responsibility; and R10,2 billion in tax was paid in 2009. Which one of the following formulas correctly calculates present value (PV), where FVn is the future value, i is the interest rate and n is the number of periods?Show the full question
  47. Question 47 · Financial management · 1 marks

    This block forms the Financial Management section of the multiple-choice paper. Candidates must use the supplied discounting-factor tables (present value factors for 5%, 10% and 15% over periods 1–6, and future value factors for the same rates and periods) wherever needed. Questions 47 to 50 relate to a scenario about Sarah, who owns a perfume shop where she designs perfumes according to client preferences and has just finalised her 2014 financial statements: fixed assets of R550 000; current assets consisting of cash of R50 000, inventory of R20 000 and debtors of R100 000; shareholder's capital of R100 000; total debt of R200 000; and current liabilities of R100 000. Questions 55 and 56 relate to an extract from case study 1, 'Sustainability – South African Breweries', listing key statistics for the South African liquor industry in 2009: 4,053 billion litres of alcoholic beverages were sold; R62,5 billion was the value of total liquor sales at off-premise prices; 51% of total liquor sales came from malt beer; R60 million is invested annually in corporate social responsibility; and R10,2 billion in tax was paid in 2009. Using Sarah's 2014 financial statements for her perfume shop — fixed assets of R550 000; current assets comprising cash of R50 000, inventory of R20 000 and debtors of R100 000; shareholder's capital of R100 000; total debt of R200 000; and current liabilities of R100 000 — calculate the acid-test ratio for Sarah's perfume shop.Show the full question
  48. Question 48 · Financial management · 1 marks

    This block forms the Financial Management section of the multiple-choice paper. Candidates must use the supplied discounting-factor tables (present value factors for 5%, 10% and 15% over periods 1–6, and future value factors for the same rates and periods) wherever needed. Questions 47 to 50 relate to a scenario about Sarah, who owns a perfume shop where she designs perfumes according to client preferences and has just finalised her 2014 financial statements: fixed assets of R550 000; current assets consisting of cash of R50 000, inventory of R20 000 and debtors of R100 000; shareholder's capital of R100 000; total debt of R200 000; and current liabilities of R100 000. Questions 55 and 56 relate to an extract from case study 1, 'Sustainability – South African Breweries', listing key statistics for the South African liquor industry in 2009: 4,053 billion litres of alcoholic beverages were sold; R62,5 billion was the value of total liquor sales at off-premise prices; 51% of total liquor sales came from malt beer; R60 million is invested annually in corporate social responsibility; and R10,2 billion in tax was paid in 2009. Using the same 2014 financial statements for Sarah's perfume shop — fixed assets of R550 000; current assets comprising cash of R50 000, inventory of R20 000 and debtors of R100 000; shareholder's capital of R100 000; total debt of R200 000; and current liabilities of R100 000 — calculate the debt ratio (rounded up) for Sarah's perfume shop.Show the full question
  49. Question 49 · Financial management · 1 marks

    This block forms the Financial Management section of the multiple-choice paper. Candidates must use the supplied discounting-factor tables (present value factors for 5%, 10% and 15% over periods 1–6, and future value factors for the same rates and periods) wherever needed. Questions 47 to 50 relate to a scenario about Sarah, who owns a perfume shop where she designs perfumes according to client preferences and has just finalised her 2014 financial statements: fixed assets of R550 000; current assets consisting of cash of R50 000, inventory of R20 000 and debtors of R100 000; shareholder's capital of R100 000; total debt of R200 000; and current liabilities of R100 000. Questions 55 and 56 relate to an extract from case study 1, 'Sustainability – South African Breweries', listing key statistics for the South African liquor industry in 2009: 4,053 billion litres of alcoholic beverages were sold; R62,5 billion was the value of total liquor sales at off-premise prices; 51% of total liquor sales came from malt beer; R60 million is invested annually in corporate social responsibility; and R10,2 billion in tax was paid in 2009. If Sarah wants to review her perfume shop's activities and priorities afresh on an annual basis, which budgeting approach would she be using?Show the full question
  50. Question 50 · Financial management · 1 marks

    This block forms the Financial Management section of the multiple-choice paper. Candidates must use the supplied discounting-factor tables (present value factors for 5%, 10% and 15% over periods 1–6, and future value factors for the same rates and periods) wherever needed. Questions 47 to 50 relate to a scenario about Sarah, who owns a perfume shop where she designs perfumes according to client preferences and has just finalised her 2014 financial statements: fixed assets of R550 000; current assets consisting of cash of R50 000, inventory of R20 000 and debtors of R100 000; shareholder's capital of R100 000; total debt of R200 000; and current liabilities of R100 000. Questions 55 and 56 relate to an extract from case study 1, 'Sustainability – South African Breweries', listing key statistics for the South African liquor industry in 2009: 4,053 billion litres of alcoholic beverages were sold; R62,5 billion was the value of total liquor sales at off-premise prices; 51% of total liquor sales came from malt beer; R60 million is invested annually in corporate social responsibility; and R10,2 billion in tax was paid in 2009. Sarah's signature perfume, Living Green, won an award during 2014, and the prize money of $20 000 was paid into her personal account. She decides to use this money to start another perfume shop. Considering other possible sources of financing she could have used to start the new shop besides the prize money, which combination of the following is correct: (a) loans from friends and relatives; (b) taking in partners; (c) loans or credit from equipment sellers; (d) selling capital shares?Show the full question
  51. Question 51 · Financial management · 1 marks

    This block forms the Financial Management section of the multiple-choice paper. Candidates must use the supplied discounting-factor tables (present value factors for 5%, 10% and 15% over periods 1–6, and future value factors for the same rates and periods) wherever needed. Questions 47 to 50 relate to a scenario about Sarah, who owns a perfume shop where she designs perfumes according to client preferences and has just finalised her 2014 financial statements: fixed assets of R550 000; current assets consisting of cash of R50 000, inventory of R20 000 and debtors of R100 000; shareholder's capital of R100 000; total debt of R200 000; and current liabilities of R100 000. Questions 55 and 56 relate to an extract from case study 1, 'Sustainability – South African Breweries', listing key statistics for the South African liquor industry in 2009: 4,053 billion litres of alcoholic beverages were sold; R62,5 billion was the value of total liquor sales at off-premise prices; 51% of total liquor sales came from malt beer; R60 million is invested annually in corporate social responsibility; and R10,2 billion in tax was paid in 2009. Which one of the following costs is classified as a variable cost?Show the full question
  52. Question 52 · Financial management · 1 marks

    This block forms the Financial Management section of the multiple-choice paper. Candidates must use the supplied discounting-factor tables (present value factors for 5%, 10% and 15% over periods 1–6, and future value factors for the same rates and periods) wherever needed. Questions 47 to 50 relate to a scenario about Sarah, who owns a perfume shop where she designs perfumes according to client preferences and has just finalised her 2014 financial statements: fixed assets of R550 000; current assets consisting of cash of R50 000, inventory of R20 000 and debtors of R100 000; shareholder's capital of R100 000; total debt of R200 000; and current liabilities of R100 000. Questions 55 and 56 relate to an extract from case study 1, 'Sustainability – South African Breweries', listing key statistics for the South African liquor industry in 2009: 4,053 billion litres of alcoholic beverages were sold; R62,5 billion was the value of total liquor sales at off-premise prices; 51% of total liquor sales came from malt beer; R60 million is invested annually in corporate social responsibility; and R10,2 billion in tax was paid in 2009. The process used to calculate future values is known as ____, while the process used to calculate present values is known as ____. Select the pair that correctly completes the statement.Show the full question
  53. Question 53 · Financial management · 1 marks

    This block forms the Financial Management section of the multiple-choice paper. Candidates must use the supplied discounting-factor tables (present value factors for 5%, 10% and 15% over periods 1–6, and future value factors for the same rates and periods) wherever needed. Questions 47 to 50 relate to a scenario about Sarah, who owns a perfume shop where she designs perfumes according to client preferences and has just finalised her 2014 financial statements: fixed assets of R550 000; current assets consisting of cash of R50 000, inventory of R20 000 and debtors of R100 000; shareholder's capital of R100 000; total debt of R200 000; and current liabilities of R100 000. Questions 55 and 56 relate to an extract from case study 1, 'Sustainability – South African Breweries', listing key statistics for the South African liquor industry in 2009: 4,053 billion litres of alcoholic beverages were sold; R62,5 billion was the value of total liquor sales at off-premise prices; 51% of total liquor sales came from malt beer; R60 million is invested annually in corporate social responsibility; and R10,2 billion in tax was paid in 2009. In the ____ approach, the financial manager uses more short-term financing and partially finances permanent current assets with short-term funds instead of relying on long-term funds only. Which approach is being described?Show the full question
  54. Question 54 · Financial management · 1 marks

    This block forms the Financial Management section of the multiple-choice paper. Candidates must use the supplied discounting-factor tables (present value factors for 5%, 10% and 15% over periods 1–6, and future value factors for the same rates and periods) wherever needed. Questions 47 to 50 relate to a scenario about Sarah, who owns a perfume shop where she designs perfumes according to client preferences and has just finalised her 2014 financial statements: fixed assets of R550 000; current assets consisting of cash of R50 000, inventory of R20 000 and debtors of R100 000; shareholder's capital of R100 000; total debt of R200 000; and current liabilities of R100 000. Questions 55 and 56 relate to an extract from case study 1, 'Sustainability – South African Breweries', listing key statistics for the South African liquor industry in 2009: 4,053 billion litres of alcoholic beverages were sold; R62,5 billion was the value of total liquor sales at off-premise prices; 51% of total liquor sales came from malt beer; R60 million is invested annually in corporate social responsibility; and R10,2 billion in tax was paid in 2009. Calculate the gearing ratio using the following figures: gross profit of R3 500; owners' equity of R8 500; current assets of R5 500; debt of R5 000; and current liabilities of R2 500.Show the full question
  55. Question 55 · Financial management · 1 marks

    This block forms the Financial Management section of the multiple-choice paper. Candidates must use the supplied discounting-factor tables (present value factors for 5%, 10% and 15% over periods 1–6, and future value factors for the same rates and periods) wherever needed. Questions 47 to 50 relate to a scenario about Sarah, who owns a perfume shop where she designs perfumes according to client preferences and has just finalised her 2014 financial statements: fixed assets of R550 000; current assets consisting of cash of R50 000, inventory of R20 000 and debtors of R100 000; shareholder's capital of R100 000; total debt of R200 000; and current liabilities of R100 000. Questions 55 and 56 relate to an extract from case study 1, 'Sustainability – South African Breweries', listing key statistics for the South African liquor industry in 2009: 4,053 billion litres of alcoholic beverages were sold; R62,5 billion was the value of total liquor sales at off-premise prices; 51% of total liquor sales came from malt beer; R60 million is invested annually in corporate social responsibility; and R10,2 billion in tax was paid in 2009. According to the extract from case study 1, 'Sustainability – South African Breweries', 51% of South Africa's liquor sales in 2009 came from malt beer. Malt beer retails for R15 a bottle, with a variable cost of R4,50 per bottle, and the fixed cost of producing malt beer is R625 000 per annum. If SAB sold 61 520 bottles of malt beer in 2009, what profit did they make on their malt beer sales?Show the full question
  56. Question 56 · Financial management · 1 marks

    This block forms the Financial Management section of the multiple-choice paper. Candidates must use the supplied discounting-factor tables (present value factors for 5%, 10% and 15% over periods 1–6, and future value factors for the same rates and periods) wherever needed. Questions 47 to 50 relate to a scenario about Sarah, who owns a perfume shop where she designs perfumes according to client preferences and has just finalised her 2014 financial statements: fixed assets of R550 000; current assets consisting of cash of R50 000, inventory of R20 000 and debtors of R100 000; shareholder's capital of R100 000; total debt of R200 000; and current liabilities of R100 000. Questions 55 and 56 relate to an extract from case study 1, 'Sustainability – South African Breweries', listing key statistics for the South African liquor industry in 2009: 4,053 billion litres of alcoholic beverages were sold; R62,5 billion was the value of total liquor sales at off-premise prices; 51% of total liquor sales came from malt beer; R60 million is invested annually in corporate social responsibility; and R10,2 billion in tax was paid in 2009. According to the case study extract, R60 million is invested annually by SAB in corporate social investments. SAB decides to invest R800 000 in a long-term investment account bearing interest at 15% per annum, with the money to be used exclusively to pay the university fees of some of their employees' children. If the children only enrol for their first year at university in six years' time, how much money will be in the fund at that point?Show the full question
  57. Question 57 · Purchasing and supply management · 1 marks

    Edgars is described as the leading retailer of clothing, footwear, textiles and accessories in Southern Africa, and as the leading national distributor of top global brands and merchandise ranges that are exclusive to Edgars. If Edgars wants to place its stock orders far in advance, based on sales forecasting, which inventory-control system would be most suitable for it?Show the full question
  58. Question 58 · Purchasing and supply management · 1 marks

    Edgars, the leading retailer of clothing, footwear, textiles and accessories in Southern Africa and leading national distributor of top global brands and merchandise ranges exclusive to Edgars, places great importance on constant communication with its suppliers and their operational staff. At which level of purchasing and supply planning does this kind of constant communication take place?Show the full question
  59. Question 59 · Purchasing and supply management · 1 marks

    During 2014 a decision was taken to introduce VAT on all electronic material, which effectively reduced the purchasing power of higher-education libraries by 40%, leaving fewer resources available for students, lecturers and researchers. To counteract the effect of this VAT, it was proposed that the Department of Higher Education and Training and the Department of Science and Technology jointly purchase critical online information resources as a national resource, to be distributed to the libraries affected. This proposal is an example of a blank purchasing structure.Show the full question
  60. Question 60 · Purchasing and supply management · 1 marks

    Rexor Pty is busy planning its purchasing and supply activities for the coming two years. Which one of the following options would qualify as a purchasing and supply objective?Show the full question
  61. Question 61 · Purchasing and supply management · 1 marks

    Engineer & Design has been contracted to produce engineering drawings for a new rotor-motor engine that Yanmar Electronics will supply to Seascape Boats, for exclusive use in Seascape Boats' new range of luxury catamarans. These engineering drawings represent a form of quality blank.Show the full question
  62. Question 62 · Purchasing and supply management · 1 marks

    As order quantities increase, ordering costs blank while carrying costs blank.Show the full question
  63. Question 63 · Purchasing and supply management · 1 marks

    Within the purchasing and supply cycle, stores reception forms part of the blank step, while the filing of documentation forms part of the blank step.Show the full question
  64. Question 64 · Purchasing and supply management · 1 marks

    The practice of allowing a purchaser to work together on a team with colleagues from other functional management areas, so as to carry out various tasks such as supplier selection and the development of cost-reduction strategies, is known as blank teams.Show the full question
  65. Question 65 · Purchasing and supply management · 1 marks

    A blank is accompanied by a lengthy procedure that must be strictly followed. It is suitable for purchasing custom-made materials of high monetary value in situations where there are many suppliers competing actively and seriously with one another in the market.Show the full question
  66. Question 66 · Purchasing and supply management · 1 marks

    Brewing beer is by nature a water-intensive process. By reducing the amount of water SAB uses to brew its beer, the company lowers its purchasing costs, and this reduction in purchasing costs leads to a greater increase in profit potential than an equivalent increase in beer sales would produce. This effect is known as blank.Show the full question
  67. Question 67 · Purchasing and supply management · 1 marks

    Negotiation in purchasing is described as a comprehensive process. In which of the following situations is negotiation mainly used: (a) where the supplier holds a strong market position; (b) where there are many suppliers in the market; (c) where transactions are of a high monetary value; (d) where the contract conditions are complex?Show the full question
  68. Question 68 · Purchasing and supply management · 1 marks

    Various factors affect the timing of purchases. For example, the price of coffee is set by the relationship between the amount of coffee available for sale and the amount that people wish to buy (supply and demand). This is an example of a blank, which is an blank factor influencing the scheduling of purchases.Show the full question
  69. Question 69 · Purchasing and supply management · 1 marks

    Smart Computers is a large company with many branches spread across South Africa, and each branch buys its own stock from local suppliers. What is an advantage of the purchasing and supply structure that Smart Computers uses?Show the full question
  70. Question 70 · Purchasing and supply management · 1 marks

    Smart Computers understands how important it is to control its purchasing and supply function. Which one of the following would serve as a control point to measure the effectiveness of Smart Computers' purchasing and supply activities?Show the full question

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