MNB1601 May/Jun 2019 exam paper — questions

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  1. Question 1 · Operations management · 1 marks

    This question refers to an extract from 'Operations management: Air traffic operations excellence' (Business Cases, 2nd edition), which states that the importance of production and operations management (POM) and the operations system becomes clear when a passenger's life depends on it, that no airline passenger would want to know that some airlines, airports or aircraft are better or worse than others, and that there should be only one standard of excellence, especially once a plane is airborne. Given that excellence and quality are clearly vital in the airline industry, identify the term used to describe the difference between expected quality and perceived quality: the quality ______.Show the full question

  2. Question 2 · Operations management · 1 marks

    Continuing from the airline extract, achieving a standard of excellence requires an airline to engage in quality planning and control. Select the option that best describes the aim of quality planning and control.Show the full question

  3. Question 3 · Operations management · 1 marks

    Quality planning and control is especially critical in air traffic operations because customers' lives depend on it. Identify which of the following options represents the second step in the quality planning and control process.Show the full question

  4. Question 4 · Operations management · 1 marks

    During the quality planning and control process, organisations such as OR Tambo International set quality characteristics that relate directly to the design specifications. Choose which one of the following options is an example of such a quality characteristic.Show the full question

  5. Question 5 · Operations management · 1 marks

    Total Quality Management (TQM) is an approach to quality that requires the entire business to take responsibility for quality. Oakland's TQM model lists various factors that must be considered when implementing TQM. Indicate what the four Ps in this model refer to: the ______ components of the model.Show the full question

  6. Question 6 · Operations management · 1 marks

    Cathleen is the operations manager at Easy Shelves, a company that manufactures custom-made shelves. Easy Shelves has secured a large contract with Doll Shoes, requiring it to manufacture and install new shelves in all of Doll Shoes' stores nationwide. Cathleen is busy planning the operation and supporting processes needed for the realisation of the shelves that must be installed. Determine which section of the ISO 9000 series would be most helpful to Cathleen.Show the full question

  7. Question 7 · Operations management · 1 marks

    Ntombi runs a non-profit organisation that provides essential veterinary services to impoverished communities. Although she has tried to reduce instances of suppliers failing to deliver the medical equipment needed for procedures (which causes delays in operations and in treating animals), she recognises that stock-out situations could still occur. Identify which of the following should be implemented to minimise the detrimental effect on the community when this happens.Show the full question

  8. Question 8 · Operations management · 1 marks

    Ntombi has been given a veterinary ward by a local businessman. The ward is equipped with a wide variety of equipment, including a state-of-the-art kennel that uses a computerised locking system to secure animals in their cages overnight. Paul, one of the volunteers, accidentally unlocks (instead of locking) the cages because he has not received training on the new system, resulting in all the animals escaping during the night. Determine which type of failure has occurred in this situation.Show the full question

  9. Question 9 · Operations management · 1 marks

    Improving the operational process of a business is regarded as a further, and probably even more important, activity of the operations manager. Identify which of the following options is a prerequisite for any improvement to take place.Show the full question

  10. Question 10 · Operations management · 1 marks

    Fufu is responsible for capacity planning and control at Blu Active, a company that designs and produces sportswear for children. She prefers to evaluate the effect of different capacity plans by using graphs. Identify which technique Fufu uses during capacity planning and control at Blu Active.Show the full question

  11. Question 11 · Operations management · 1 marks

    Identify the correct operational process used by BMW, a motor vehicle manufacturer.Show the full question

  12. Question 12 · Operations management · 1 marks

    The different processes required to manufacture the new Toyota Prius are arranged in consecutive order, and the layout is adapted specifically to the Prius. Identify what this arrangement is known as: the ______ layout.Show the full question

  13. Question 13 · Operations management · 1 marks

    The operations-management function of any organisation should be able to adapt or change activities if unforeseen circumstances make this necessary. Identify which operations-management performance objective/guideline this ability refers to: ______.Show the full question

  14. Question 14 · Operations management · 1 marks

    The steel, glass and plastic used by a motor manufacturer are examples of which one of the following types of inputs in the transformation model?Show the full question

  15. Question 15 · Human resource management · 1 marks

    Read the extract from the business case 'Human resource management: Derby Departmental Stores' (Business Cases, 2nd edition): despite various difficulties, Derby exceeded all expectations, and it is widely acknowledged in the market that the staff working for Derby are the reason the company stands out from its competitors. Recently, however, staff turnover has risen, and after a one-week strike, customers started complaining about the quality of products on the shelves and about the customer service provided by staff. In an effort to lower staff turnover and reward employees for outstanding performance, Derby introduced an incentive scheme in which qualifying employees receive fully paid overseas trips. Which type of compensation is Derby offering through this scheme?Show the full question

  16. Question 16 · Human resource management · 1 marks

    Continuing the Derby Departmental Stores case: to further reduce staff turnover, Derby decides to apply Herzberg's two-factor theory to improve motivation, focusing mainly on the content of the jobs performed by staff, particularly achievement, recognition and meaningfulness. Which factor of Herzberg's motivational model is Derby focusing on here?Show the full question

  17. Question 17 · Human resource management · 1 marks

    When Herzberg's two-factor theory is compared with Maslow's hierarchy of needs, the concepts of recognition, status and advancement can be regarded as corresponding to which category of needs?Show the full question

  18. Question 18 · Human resource management · 1 marks

    Danielle is the Human Resource Manager at Imzivela Designs, an interior design company. Part of her management strategy involves giving employees responsibilities that are usually reserved for senior staff, so as to give them greater control over aspects such as work scheduling and cost control. What is this practice called?Show the full question

  19. Question 19 · Human resource management · 1 marks

    McClelland's theory of needs focuses on three needs that explain motivation: achievement, power and affiliation. His research shows that employees who have a high need for power together with a low need for affiliation tend to make good ____.Show the full question

  20. Question 20 · Human resource management · 1 marks

    Tashmeeka works for an international investment company. As part of the company's employee motivational strategy, learning opportunities are made available to all staff members, since these are seen as critical for individual growth and advancement. Which employee motivational strategy is being used at Tashmeeka's company?Show the full question

  21. Question 21 · Human resource management · 1 marks

    Non-monetary benefits such as leave allowance, flexible working conditions, channels for employee input, opportunities for innovation, recognition, and the availability of wellbeing policies form part of which category of human resource management benefits?Show the full question

  22. Question 22 · Human resource management · 1 marks

    Which of the following options represents a genuine contribution that human resources makes towards organisational effectiveness: assisting the Human Resource department to reach its own goals; developing a quality of home life that makes employment in the organisation desirable; providing the organisation with well-trained and motivated employees; or managing change to the mutual advantage of only the organisation and its employees?Show the full question

  23. Question 23 · Human resource management · 1 marks

    Mareth owns a highly artistic clothing line and is currently preparing for the 2020 summer season by carrying out human resource planning. Which of the following activities would Mareth undertake during Phase 1 of the human resource planning process?Show the full question

  24. Question 24 · Human resource management · 1 marks

    While carrying out human resource forecasting, Mareth needs to take into account that South Africa is currently experiencing a recession. Which of the following would also be a factor to consider when conducting human resource forecasting?Show the full question

  25. Question 25 · Human resource management · 1 marks

    Which of the following terms is also used to describe a performance appraisal?Show the full question

  26. Question 26 · Human resource management · 1 marks

    By appointing someone who is already an existing staff member, the company Lots of Computers would gain which of the following advantages?Show the full question

  27. Question 27 · Human resource management · 1 marks

    ____ is the process of introducing an employee to the organisation and of making him or her familiar with the details and requirements of the position.Show the full question

  28. Question 28 · Human resource management · 1 marks

    The first step in deciding on compensation is to make an external comparison. Such an external comparison can be carried out by conducting a ____.Show the full question

  29. Question 29 · Marketing management · 1 marks

    Mpho is shopping for a new motorbike and has decided to purchase the new BMW R1200 GS Adventure. The dealership from which he intends to buy the bike met his needs with speed and initiative and was able to answer all of his queries. To which dimension of service does this relate?Show the full question

  30. Question 30 · Marketing management · 1 marks

    Which one of the following is a requirement for delivering exceptional service?Show the full question

  31. Question 31 · Marketing management · 1 marks

    Mbulelo is employed by Nutri Health, a large pharmaceutical company, where he is responsible for arranging special events that give Nutri Health the opportunity to communicate with the public through mass media. Which type of special event is Mbulelo responsible for?Show the full question

  32. Question 32 · Marketing management · 1 marks

    A deodorant advertisement claims that women will be falling all over the consumer if they use the product. This advertisement makes use of a/an ___ reason, which will be listed in the ___ of the advertisement in order to entice consumers to purchase the product. Select the pair of words that correctly completes the sentence.Show the full question

  33. Question 33 · Marketing management · 1 marks

    The French fashion house Chanel deliberately restricts the number of intermediaries handling its products, granting exclusive rights to sell Chanel products within a geographical area to only a few intermediaries. Which type of market coverage does Chanel use?Show the full question

  34. Question 34 · Marketing management · 1 marks

    An extract from the business case 'Marketing management: Heineken and SABMiller's beer war' (Business Cases, 2nd edition) explains that Heineken's focus has always been on Europe, where it is the largest brewer of beer. Heineken has also diversified and is today the world's largest cider producer; it is available in almost every country in the world and is recognised as the world's most valuable international premium beer brand. Given that Heineken beer is sold predominantly in liquor stores, and that liquor stores have a narrow but deep product range, liquor stores can be considered ___ stores.Show the full question

  35. Question 35 · Marketing management · 1 marks

    Referring to the same extract, Heineken is recognised as the world's most valuable international premium beer brand, meaning that it has many loyal consumers. During which phase of brand loyalty would consumers refuse to accept a substitute for Heineken?Show the full question

  36. Question 36 · Marketing management · 1 marks

    Referring again to the extract about Heineken being recognised as the world's most valuable international premium beer brand, which one of the following is an advantage of having a strong brand for Heineken?Show the full question

  37. Question 37 · Marketing management · 1 marks

    Janika bakes cookies and rusks which she sells to family and friends for pocket money. She charges R29,99 for a small bag of cookies and R39,99 for a bag of rusks, believing that these prices make her products appear to offer better value for money than charging a round R30 or R40 respectively. Which adaptation to the final price of her cookies and rusks does Janika use?Show the full question

  38. Question 38 · Marketing management · 1 marks

    Products such as laptops adhere to market price strategies. For brands such as Apple and Mac, which have successfully differentiated their products, there is some price discretion because consumers perceive these products to be unique and do not mind paying more for them. During which stage of the product-life cycle would one typically find such price decisions being made?Show the full question

  39. Question 39 · Marketing management · 1 marks

    Fill in the missing term: ___ can be defined as creating a need-satisfying product or service.Show the full question

  40. Question 40 · Marketing management · 1 marks

    Lexus cars are advertised in prestigious magazines and sold at exclusive dealerships at a much higher price than that of the Toyota RAV4. This situation represents the ___.Show the full question

  41. Question 41 · Marketing management · 1 marks

    Which one of the following types of research would be chosen if a company needs to conduct problem-identification research?Show the full question

  42. Question 42 · Marketing management · 1 marks

    The various brands of beer marketed by SABMiller include Castle Lager, Castle Light, Carling Black Label and Hansa Pilsner, to name a few. The packaging for these various brands is very similar, with only the individual labels being different. SABMiller is making use of ___ packaging.Show the full question

  43. Question 43 · Financial management · 1 marks

    This section on financial management provides two discounting-factor tables for use throughout. The present-value discounting factors are: for 1 period, 0.9524 at 5%, 0.9091 at 10%, 0.8696 at 15%; for 2 periods, 0.9070 at 5%, 0.8264 at 10%, 0.7561 at 15%; for 3 periods, 0.8638 at 5%, 0.7513 at 10%, 0.6575 at 15%; for 4 periods, 0.8227 at 5%, 0.6830 at 10%, 0.5718 at 15%; for 5 periods, 0.7835 at 5%, 0.6209 at 10%, 0.4972 at 15%; and for 6 periods, 0.7462 at 5%, 0.5645 at 10%, 0.4323 at 15%. The future-value discounting factors are: for 1 period, 1.0500 at 5%, 1.1000 at 10%, 1.1500 at 15%; for 2 periods, 1.1025 at 5%, 1.2100 at 10%, 1.3225 at 15%; for 3 periods, 1.1576 at 5%, 1.3310 at 10%, 1.5209 at 15%; for 4 periods, 1.2155 at 5%, 1.4641 at 10%, 1.7490 at 15%; for 5 periods, 1.2763 at 5%, 1.6105 at 10%, 2.0114 at 15%; and for 6 periods, 1.3401 at 5%, 1.7716 at 10%, 2.3131 at 15%. An extract from the business case 'Financial management: IBM' (Business Cases, 2nd edition) states that despite having a better statement of financial position and a renaissance in its laboratories, IBM fell further behind every year; in Unix servers, the backbone of the internet, IBM's sales rose only 3% in 1998 while a competitor, Sun Microsystems, grew by 29%. Given that IBM had a better statement of financial position despite falling behind in sales, which one of the following best describes what a statement of financial position is?Show the full question

  44. Question 44 · Financial management · 1 marks

    This section on financial management provides two discounting-factor tables for use throughout. The present-value discounting factors are: for 1 period, 0.9524 at 5%, 0.9091 at 10%, 0.8696 at 15%; for 2 periods, 0.9070 at 5%, 0.8264 at 10%, 0.7561 at 15%; for 3 periods, 0.8638 at 5%, 0.7513 at 10%, 0.6575 at 15%; for 4 periods, 0.8227 at 5%, 0.6830 at 10%, 0.5718 at 15%; for 5 periods, 0.7835 at 5%, 0.6209 at 10%, 0.4972 at 15%; and for 6 periods, 0.7462 at 5%, 0.5645 at 10%, 0.4323 at 15%. The future-value discounting factors are: for 1 period, 1.0500 at 5%, 1.1000 at 10%, 1.1500 at 15%; for 2 periods, 1.1025 at 5%, 1.2100 at 10%, 1.3225 at 15%; for 3 periods, 1.1576 at 5%, 1.3310 at 10%, 1.5209 at 15%; for 4 periods, 1.2155 at 5%, 1.4641 at 10%, 1.7490 at 15%; for 5 periods, 1.2763 at 5%, 1.6105 at 10%, 2.0114 at 15%; and for 6 periods, 1.3401 at 5%, 1.7716 at 10%, 2.3131 at 15%. Continuing with the IBM business case, which one of the following items would appear on IBM's statement of financial position?Show the full question

  45. Question 45 · Financial management · 1 marks

    This section on financial management provides two discounting-factor tables for use throughout. The present-value discounting factors are: for 1 period, 0.9524 at 5%, 0.9091 at 10%, 0.8696 at 15%; for 2 periods, 0.9070 at 5%, 0.8264 at 10%, 0.7561 at 15%; for 3 periods, 0.8638 at 5%, 0.7513 at 10%, 0.6575 at 15%; for 4 periods, 0.8227 at 5%, 0.6830 at 10%, 0.5718 at 15%; for 5 periods, 0.7835 at 5%, 0.6209 at 10%, 0.4972 at 15%; and for 6 periods, 0.7462 at 5%, 0.5645 at 10%, 0.4323 at 15%. The future-value discounting factors are: for 1 period, 1.0500 at 5%, 1.1000 at 10%, 1.1500 at 15%; for 2 periods, 1.1025 at 5%, 1.2100 at 10%, 1.3225 at 15%; for 3 periods, 1.1576 at 5%, 1.3310 at 10%, 1.5209 at 15%; for 4 periods, 1.2155 at 5%, 1.4641 at 10%, 1.7490 at 15%; for 5 periods, 1.2763 at 5%, 1.6105 at 10%, 2.0114 at 15%; and for 6 periods, 1.3401 at 5%, 1.7716 at 10%, 2.3131 at 15%. Regarding IBM, complete the statement: the blank of IBM consists primarily of receipts resulting from the sale of its products and/or services.Show the full question

  46. Question 46 · Financial management · 1 marks

    This section on financial management provides two discounting-factor tables for use throughout. The present-value discounting factors are: for 1 period, 0.9524 at 5%, 0.9091 at 10%, 0.8696 at 15%; for 2 periods, 0.9070 at 5%, 0.8264 at 10%, 0.7561 at 15%; for 3 periods, 0.8638 at 5%, 0.7513 at 10%, 0.6575 at 15%; for 4 periods, 0.8227 at 5%, 0.6830 at 10%, 0.5718 at 15%; for 5 periods, 0.7835 at 5%, 0.6209 at 10%, 0.4972 at 15%; and for 6 periods, 0.7462 at 5%, 0.5645 at 10%, 0.4323 at 15%. The future-value discounting factors are: for 1 period, 1.0500 at 5%, 1.1000 at 10%, 1.1500 at 15%; for 2 periods, 1.1025 at 5%, 1.2100 at 10%, 1.3225 at 15%; for 3 periods, 1.1576 at 5%, 1.3310 at 10%, 1.5209 at 15%; for 4 periods, 1.2155 at 5%, 1.4641 at 10%, 1.7490 at 15%; for 5 periods, 1.2763 at 5%, 1.6105 at 10%, 2.0114 at 15%; and for 6 periods, 1.3401 at 5%, 1.7716 at 10%, 2.3131 at 15%. Still regarding IBM, complete the statement: IBM's sales would be indicated on the statement of financial blank and is also known as blank income.Show the full question

  47. Question 47 · Financial management · 1 marks

    This section on financial management provides two discounting-factor tables for use throughout. The present-value discounting factors are: for 1 period, 0.9524 at 5%, 0.9091 at 10%, 0.8696 at 15%; for 2 periods, 0.9070 at 5%, 0.8264 at 10%, 0.7561 at 15%; for 3 periods, 0.8638 at 5%, 0.7513 at 10%, 0.6575 at 15%; for 4 periods, 0.8227 at 5%, 0.6830 at 10%, 0.5718 at 15%; for 5 periods, 0.7835 at 5%, 0.6209 at 10%, 0.4972 at 15%; and for 6 periods, 0.7462 at 5%, 0.5645 at 10%, 0.4323 at 15%. The future-value discounting factors are: for 1 period, 1.0500 at 5%, 1.1000 at 10%, 1.1500 at 15%; for 2 periods, 1.1025 at 5%, 1.2100 at 10%, 1.3225 at 15%; for 3 periods, 1.1576 at 5%, 1.3310 at 10%, 1.5209 at 15%; for 4 periods, 1.2155 at 5%, 1.4641 at 10%, 1.7490 at 15%; for 5 periods, 1.2763 at 5%, 1.6105 at 10%, 2.0114 at 15%; and for 6 periods, 1.3401 at 5%, 1.7716 at 10%, 2.3131 at 15%. The formula for calculating the future value of an original investment is FV^n = PV(1 + i)^n. In this formula, what does 'n' represent?Show the full question

  48. Question 48 · Financial management · 1 marks

    This section on financial management provides two discounting-factor tables for use throughout. The present-value discounting factors are: for 1 period, 0.9524 at 5%, 0.9091 at 10%, 0.8696 at 15%; for 2 periods, 0.9070 at 5%, 0.8264 at 10%, 0.7561 at 15%; for 3 periods, 0.8638 at 5%, 0.7513 at 10%, 0.6575 at 15%; for 4 periods, 0.8227 at 5%, 0.6830 at 10%, 0.5718 at 15%; for 5 periods, 0.7835 at 5%, 0.6209 at 10%, 0.4972 at 15%; and for 6 periods, 0.7462 at 5%, 0.5645 at 10%, 0.4323 at 15%. The future-value discounting factors are: for 1 period, 1.0500 at 5%, 1.1000 at 10%, 1.1500 at 15%; for 2 periods, 1.1025 at 5%, 1.2100 at 10%, 1.3225 at 15%; for 3 periods, 1.1576 at 5%, 1.3310 at 10%, 1.5209 at 15%; for 4 periods, 1.2155 at 5%, 1.4641 at 10%, 1.7490 at 15%; for 5 periods, 1.2763 at 5%, 1.6105 at 10%, 2.0114 at 15%; and for 6 periods, 1.3401 at 5%, 1.7716 at 10%, 2.3131 at 15%. Consider the case of Khanyisile, who owns a fabric store and offers a curtain-making service to her customers. Her industrial curtain-sewing machine has broken down and she must decide whether replacing it now is worthwhile. A new machine costs R50 000, but she does not have the capital available. Her brother owns such a machine and has offered to give it to her now, with payment only due in three years; he is willing to let her take the machine for R75 000 at an interest rate of 15% per year. You advise her that she needs to look at the machine's present value before deciding. Given the significant decrease in the discounting factors as the interest rate and time period increase, which one of the following statements is correct?Show the full question

  49. Question 49 · Financial management · 1 marks

    This section on financial management provides two discounting-factor tables for use throughout. The present-value discounting factors are: for 1 period, 0.9524 at 5%, 0.9091 at 10%, 0.8696 at 15%; for 2 periods, 0.9070 at 5%, 0.8264 at 10%, 0.7561 at 15%; for 3 periods, 0.8638 at 5%, 0.7513 at 10%, 0.6575 at 15%; for 4 periods, 0.8227 at 5%, 0.6830 at 10%, 0.5718 at 15%; for 5 periods, 0.7835 at 5%, 0.6209 at 10%, 0.4972 at 15%; and for 6 periods, 0.7462 at 5%, 0.5645 at 10%, 0.4323 at 15%. The future-value discounting factors are: for 1 period, 1.0500 at 5%, 1.1000 at 10%, 1.1500 at 15%; for 2 periods, 1.1025 at 5%, 1.2100 at 10%, 1.3225 at 15%; for 3 periods, 1.1576 at 5%, 1.3310 at 10%, 1.5209 at 15%; for 4 periods, 1.2155 at 5%, 1.4641 at 10%, 1.7490 at 15%; for 5 periods, 1.2763 at 5%, 1.6105 at 10%, 2.0114 at 15%; and for 6 periods, 1.3401 at 5%, 1.7716 at 10%, 2.3131 at 15%. Using the same scenario, in which Khanyisile's brother offers her the machine for R75 000 payable in three years at an interest rate of 15% per year, calculate what the machine's present value would be if Khanyisile decides to accept her brother's offer.Show the full question

  50. Question 50 · Financial management · 1 marks

    This section on financial management provides two discounting-factor tables for use throughout. The present-value discounting factors are: for 1 period, 0.9524 at 5%, 0.9091 at 10%, 0.8696 at 15%; for 2 periods, 0.9070 at 5%, 0.8264 at 10%, 0.7561 at 15%; for 3 periods, 0.8638 at 5%, 0.7513 at 10%, 0.6575 at 15%; for 4 periods, 0.8227 at 5%, 0.6830 at 10%, 0.5718 at 15%; for 5 periods, 0.7835 at 5%, 0.6209 at 10%, 0.4972 at 15%; and for 6 periods, 0.7462 at 5%, 0.5645 at 10%, 0.4323 at 15%. The future-value discounting factors are: for 1 period, 1.0500 at 5%, 1.1000 at 10%, 1.1500 at 15%; for 2 periods, 1.1025 at 5%, 1.2100 at 10%, 1.3225 at 15%; for 3 periods, 1.1576 at 5%, 1.3310 at 10%, 1.5209 at 15%; for 4 periods, 1.2155 at 5%, 1.4641 at 10%, 1.7490 at 15%; for 5 periods, 1.2763 at 5%, 1.6105 at 10%, 2.0114 at 15%; and for 6 periods, 1.3401 at 5%, 1.7716 at 10%, 2.3131 at 15%. Which financial ratio is used by providers of loan capital to determine the degree to which a business can meet its debt obligations fully and punctually in the normal course of events?Show the full question

  51. Question 51 · Financial management · 1 marks

    This section on financial management provides two discounting-factor tables for use throughout. The present-value discounting factors are: for 1 period, 0.9524 at 5%, 0.9091 at 10%, 0.8696 at 15%; for 2 periods, 0.9070 at 5%, 0.8264 at 10%, 0.7561 at 15%; for 3 periods, 0.8638 at 5%, 0.7513 at 10%, 0.6575 at 15%; for 4 periods, 0.8227 at 5%, 0.6830 at 10%, 0.5718 at 15%; for 5 periods, 0.7835 at 5%, 0.6209 at 10%, 0.4972 at 15%; and for 6 periods, 0.7462 at 5%, 0.5645 at 10%, 0.4323 at 15%. The future-value discounting factors are: for 1 period, 1.0500 at 5%, 1.1000 at 10%, 1.1500 at 15%; for 2 periods, 1.1025 at 5%, 1.2100 at 10%, 1.3225 at 15%; for 3 periods, 1.1576 at 5%, 1.3310 at 10%, 1.5209 at 15%; for 4 periods, 1.2155 at 5%, 1.4641 at 10%, 1.7490 at 15%; for 5 periods, 1.2763 at 5%, 1.6105 at 10%, 2.0114 at 15%; and for 6 periods, 1.3401 at 5%, 1.7716 at 10%, 2.3131 at 15%. Rapula is the financial manager of Plastic Fantastic, a plastic container manufacturer. While preparing the financial statements, Rapula needs to calculate the return on investment (ROI). In addition to net profit after tax, what else will Rapula require in order to calculate this ratio?Show the full question

  52. Question 52 · Financial management · 1 marks

    This section on financial management provides two discounting-factor tables for use throughout. The present-value discounting factors are: for 1 period, 0.9524 at 5%, 0.9091 at 10%, 0.8696 at 15%; for 2 periods, 0.9070 at 5%, 0.8264 at 10%, 0.7561 at 15%; for 3 periods, 0.8638 at 5%, 0.7513 at 10%, 0.6575 at 15%; for 4 periods, 0.8227 at 5%, 0.6830 at 10%, 0.5718 at 15%; for 5 periods, 0.7835 at 5%, 0.6209 at 10%, 0.4972 at 15%; and for 6 periods, 0.7462 at 5%, 0.5645 at 10%, 0.4323 at 15%. The future-value discounting factors are: for 1 period, 1.0500 at 5%, 1.1000 at 10%, 1.1500 at 15%; for 2 periods, 1.1025 at 5%, 1.2100 at 10%, 1.3225 at 15%; for 3 periods, 1.1576 at 5%, 1.3310 at 10%, 1.5209 at 15%; for 4 periods, 1.2155 at 5%, 1.4641 at 10%, 1.7490 at 15%; for 5 periods, 1.2763 at 5%, 1.6105 at 10%, 2.0114 at 15%; and for 6 periods, 1.3401 at 5%, 1.7716 at 10%, 2.3131 at 15%. The focal points of a budget for an income centre are determined by measuring what?Show the full question

  53. Question 53 · Financial management · 1 marks

    This section on financial management provides two discounting-factor tables for use throughout. The present-value discounting factors are: for 1 period, 0.9524 at 5%, 0.9091 at 10%, 0.8696 at 15%; for 2 periods, 0.9070 at 5%, 0.8264 at 10%, 0.7561 at 15%; for 3 periods, 0.8638 at 5%, 0.7513 at 10%, 0.6575 at 15%; for 4 periods, 0.8227 at 5%, 0.6830 at 10%, 0.5718 at 15%; for 5 periods, 0.7835 at 5%, 0.6209 at 10%, 0.4972 at 15%; and for 6 periods, 0.7462 at 5%, 0.5645 at 10%, 0.4323 at 15%. The future-value discounting factors are: for 1 period, 1.0500 at 5%, 1.1000 at 10%, 1.1500 at 15%; for 2 periods, 1.1025 at 5%, 1.2100 at 10%, 1.3225 at 15%; for 3 periods, 1.1576 at 5%, 1.3310 at 10%, 1.5209 at 15%; for 4 periods, 1.2155 at 5%, 1.4641 at 10%, 1.7490 at 15%; for 5 periods, 1.2763 at 5%, 1.6105 at 10%, 2.0114 at 15%; and for 6 periods, 1.3401 at 5%, 1.7716 at 10%, 2.3131 at 15%. Kabelo and Hendrik are joint owners of Fitness Gym. At the beginning of each year, they draw up the budget afresh, and it is expected that they must justify anew their budget requests for the year to each other. Although this approach has improved the prioritisation of their resource allocations, their partnership is under strain due to the constant justification of their activities and expenses to each other. Which type of budgeting do Kabelo and Hendrik use at Fitness Gym?Show the full question

  54. Question 54 · Financial management · 1 marks

    This section on financial management provides two discounting-factor tables for use throughout. The present-value discounting factors are: for 1 period, 0.9524 at 5%, 0.9091 at 10%, 0.8696 at 15%; for 2 periods, 0.9070 at 5%, 0.8264 at 10%, 0.7561 at 15%; for 3 periods, 0.8638 at 5%, 0.7513 at 10%, 0.6575 at 15%; for 4 periods, 0.8227 at 5%, 0.6830 at 10%, 0.5718 at 15%; for 5 periods, 0.7835 at 5%, 0.6209 at 10%, 0.4972 at 15%; and for 6 periods, 0.7462 at 5%, 0.5645 at 10%, 0.4323 at 15%. The future-value discounting factors are: for 1 period, 1.0500 at 5%, 1.1000 at 10%, 1.1500 at 15%; for 2 periods, 1.1025 at 5%, 1.2100 at 10%, 1.3225 at 15%; for 3 periods, 1.1576 at 5%, 1.3310 at 10%, 1.5209 at 15%; for 4 periods, 1.2155 at 5%, 1.4641 at 10%, 1.7490 at 15%; for 5 periods, 1.2763 at 5%, 1.6105 at 10%, 2.0114 at 15%; and for 6 periods, 1.3401 at 5%, 1.7716 at 10%, 2.3131 at 15%. Expenses must often be paid before any cash income has been received, and a business needs sufficient cash available to meet normal current expenditures. This need refers to which motive for holding cash?Show the full question

  55. Question 55 · Financial management · 1 marks

    This section on financial management provides two discounting-factor tables for use throughout. The present-value discounting factors are: for 1 period, 0.9524 at 5%, 0.9091 at 10%, 0.8696 at 15%; for 2 periods, 0.9070 at 5%, 0.8264 at 10%, 0.7561 at 15%; for 3 periods, 0.8638 at 5%, 0.7513 at 10%, 0.6575 at 15%; for 4 periods, 0.8227 at 5%, 0.6830 at 10%, 0.5718 at 15%; for 5 periods, 0.7835 at 5%, 0.6209 at 10%, 0.4972 at 15%; and for 6 periods, 0.7462 at 5%, 0.5645 at 10%, 0.4323 at 15%. The future-value discounting factors are: for 1 period, 1.0500 at 5%, 1.1000 at 10%, 1.1500 at 15%; for 2 periods, 1.1025 at 5%, 1.2100 at 10%, 1.3225 at 15%; for 3 periods, 1.1576 at 5%, 1.3310 at 10%, 1.5209 at 15%; for 4 periods, 1.2155 at 5%, 1.4641 at 10%, 1.7490 at 15%; for 5 periods, 1.2763 at 5%, 1.6105 at 10%, 2.0114 at 15%; and for 6 periods, 1.3401 at 5%, 1.7716 at 10%, 2.3131 at 15%. Boya Ltd produces e-readers for use in primary schools. Each e-reader is sold for R1 500, with a variable cost of R665 per unit and total fixed costs of R960 000. How many e-readers must Boya Ltd sell in order to break even? (Round your answer up to the nearest unit.)Show the full question

  56. Question 56 · Financial management · 1 marks

    This section on financial management provides two discounting-factor tables for use throughout. The present-value discounting factors are: for 1 period, 0.9524 at 5%, 0.9091 at 10%, 0.8696 at 15%; for 2 periods, 0.9070 at 5%, 0.8264 at 10%, 0.7561 at 15%; for 3 periods, 0.8638 at 5%, 0.7513 at 10%, 0.6575 at 15%; for 4 periods, 0.8227 at 5%, 0.6830 at 10%, 0.5718 at 15%; for 5 periods, 0.7835 at 5%, 0.6209 at 10%, 0.4972 at 15%; and for 6 periods, 0.7462 at 5%, 0.5645 at 10%, 0.4323 at 15%. The future-value discounting factors are: for 1 period, 1.0500 at 5%, 1.1000 at 10%, 1.1500 at 15%; for 2 periods, 1.1025 at 5%, 1.2100 at 10%, 1.3225 at 15%; for 3 periods, 1.1576 at 5%, 1.3310 at 10%, 1.5209 at 15%; for 4 periods, 1.2155 at 5%, 1.4641 at 10%, 1.7490 at 15%; for 5 periods, 1.2763 at 5%, 1.6105 at 10%, 2.0114 at 15%; and for 6 periods, 1.3401 at 5%, 1.7716 at 10%, 2.3131 at 15%. Kate owns her own bakery and leases her operating equipment, such as ovens and fridges, from EasyBake. The lease amount, which Kate repays in regular instalments, is structured so that the value of the asset plus an interest charge is fully paid back by the end of the lease term, which is usually related to the lifespan of the asset. Which type of financial leasing agreement does Kate have with EasyBake?Show the full question

  57. Question 57 · Purchasing and supply management · 1 marks

    An extract from the business case 'Purchasing and supply chain management: Toyota' (Business Cases, 2nd edition) explains that in modern organisations such as Toyota, the purchasing function forms an inherent and integrative part of an integrated supply chain. This supply chain consists of purchasing (inputs or sourcing), the operational process (assembling or transformation), and the distribution of half-finished or finished consumer goods. Based on this extract, maintaining Toyota's purchasing and supply system takes place at which level of purchasing and supply planning?Show the full question

  58. Question 58 · Purchasing and supply management · 1 marks

    Using the same Toyota extract (which describes the purchasing function as an integrative part of an integrated supply chain comprising purchasing, the operational process, and distribution of goods), at which level of purchasing and supply planning does supply-chain process integration occur at Toyota?Show the full question

  59. Question 59 · Purchasing and supply management · 1 marks

    Still drawing on the Toyota extract, the purpose of Toyota's purchasing and supply function is not only to supply the right materials, services and equipment, but also to do something further. Which of the following correctly completes this statement about the additional purpose of Toyota's purchasing and supply function?Show the full question

  60. Question 60 · Purchasing and supply management · 1 marks

    Consider the four scenarios below and decide in which one purchasing, viewed as a factor influencing profitability, would be more critical than usual.Show the full question

  61. Question 61 · Purchasing and supply management · 1 marks

    Vicki is the regional buyer for Black Cat Pet stores in Gauteng. She prefers to purchase a greater volume of cat food from her preferred supplier, Munchkins, because this results in lower inventory levels and lower prices, since Munchkins offers her a discount for volume orders. This benefit is an advantage of a certain concept, which is only possible under a particular type of purchasing and supply structure. Which combination of terms correctly completes the statement: 'This is an advantage of ___, which is possible with a ___ purchasing and supply structure'?Show the full question

  62. Question 62 · Purchasing and supply management · 1 marks

    Kgaugelo owns an organic food store in Newlands. Because the store is new and quite small, she does not currently have a dedicated purchasing and supply manager. Apart from the size of the business, which one of the following is another factor Kgaugelo would use to determine the importance of the purchasing and supply function?Show the full question

  63. Question 63 · Purchasing and supply management · 1 marks

    With regard to the internal organisation of the purchasing and supply function, a certain arrangement is used when each person takes responsibility for buying a specific material or service. Which term correctly completes the statement: '___ are used when each person takes responsibility for buying a specific material or service'?Show the full question

  64. Question 64 · Purchasing and supply management · 1 marks

    Which one of the following represents a level at which co-ordination of the purchasing and supply function occurs?Show the full question

  65. Question 65 · Purchasing and supply management · 1 marks

    Moses works for Studio Grant, an interior design company that also manufactures custom-made pieces for clients. As the purchasing and supply manager, he is responsible for buying the materials required to produce these bespoke pieces. Which measure could Moses adopt to ensure that purchasing and supply objectives are pursued within acceptable standards?Show the full question

  66. Question 66 · Purchasing and supply management · 1 marks

    Moses uses the control point of price proficiency to determine whether purchasing activities are being performed effectively. Which one of the following would he use to determine the effectiveness of price proficiency?Show the full question

  67. Question 67 · Purchasing and supply management · 1 marks

    Carol is the quality controller for J'Divine, a popular wedding photography business. It is her responsibility to ensure that the photo books sent out to customers meet stringent quality requirements. Carol uses one tool to describe the required quality of the books and another tool to control the quality of the photo books. Which pair of terms correctly completes the statement: 'Carol makes use of ___ to describe the required quality of the books and ___ to control the quality of the photo books'?Show the full question

  68. Question 68 · Purchasing and supply management · 1 marks

    Michael is a contractor who owns his own home renovations business, Let's Build. He currently has two work teams that can each manage their own projects. However, Michael has realised that some of his projects run over budget, and to counter this he has decided to initiate a cost-reduction plan. Which one of the following purchasing and supply objectives would be appropriate given Michael's new business objective?Show the full question

  69. Question 69 · Purchasing and supply management · 1 marks

    Which one of the following is a disadvantage of holding too little inventory?Show the full question

  70. Question 70 · Purchasing and supply management · 1 marks

    The purchasing process consists of several steps. During which step would the materials be taken up as inventory?Show the full question

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